Returns & Refunds

RETURN & REFUNDS

RETURNS
If you are not completely satisfied with your purchase we will be happy to offer you a full refund or exchange. You can return your order within 14 days of purchase. Due to hygienic reasons, earrings are not returnable. Kindly contact Rodanthe customer service at RodantheJewels@gmail.com before returning your purchase. All returned goods undergo a quality inspection and must be returned in perfect condition, unworn, in their original, undamaged packaging. 

Bespoke and engraved items , these pieces are special orders, which means that the item will have been made or customised especially for you; because of this these pieces of jewellery cannot be exchanged or returned under any circumstances . 

REFUNDS
Refunds are processed within 14 days of the receipt of returned items. For all undamaged, unworn and correctly returned products we will refund the original amount minus shipping costs to the original form of payment.  

EXCHANGES
If you wish to exchange your purchase, this must be done within 7 days of receiving your goods.